01Information We Collect
We may collect the following types of information:
- Name, phone number, email address
- Shipping addresses, delivery information
- Billing details and payment preferences
- Inquiry and support messages
- Any other information you provide when using our services or submitting forms
02How We Use Your Information
We use your information to:
- Provide and manage shipping, procurement, and delivery services
- Respond to inquiries and customer support requests
- Improve our website and customer experience
- Send important updates about your orders or requests
- Communicate through WhatsApp, phone, or email if needed
We do not sell your personal data to any third parties.
03Sharing of Information
We may share your data only with:
- Shipping partners and suppliers necessary to complete your order
- Technology platforms (such as WhatsApp or Odoo) used to manage operations
- Legal authorities if required by law
04Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
05Third-Party Services
We may use services from trusted platforms such as:
- Meta (Facebook, WhatsApp) for communication and integration
- Odoo for internal business operations
These platforms have their own privacy policies and security controls.
06Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
To make a request, please contact us at: info@vexpro.co
07Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
08Contact Us
If you have any questions or concerns about this policy, contact us:
Email: info@vexpro.co
Website: https://www.vexpro.net